Best Value
Starter
The easiest way to try
Carbon Voice
Recordings & AI Actions:
1 hour monthly recording time
5 minutes per message limit
3 AI Magic actions per month
Collaboration Features
Full Message transcriptions
14 Days of message history
Basic Translation
Basic Search
Personal CarbonLink vanity URL
Team Workspace
Conversation Privacy settings
Lite
Get more storage & team
collaboration
Recordings & AI Actions:
10 hours monthly recording time
90 minutes per message limit
3 AI Magic actions per month
Collaboration Features
Full Message history
Engagement Status
Download & forward messages
More Labels & playlists
Multiple Workspace admins
Advanced API access
Recordings & AI Actions:
USD
per user
Billed Annually
Standard
More AI & advanced team
collaboration
Recordings & AI Actions:
20 hours monthly recording time
Unlimited message length
15 AI Magic actions per month
Collaboration Features
SSO with SCIM
Workspace Watermark
Custom Data retention
Audit Logs
Data Export
All Access1
Everything in Lite, plus
USD
per user
Billed Annually
Pro
Full AI &
global collaboration
Recordings & AI Actions:
Unlimited monthly recording time
Unlimited message length
Unlimited AI Magic actions
Collaboration Features
Automatic Translation
Voice Clone, text-to-speech
Everything in Standard, plus
USD
per user
Billed Annually
Global Voice (voice cloning + automatic translations) can be added to any plan for $6 user / month.
1 With All Access, workspace members can enjoy premium benefits everywhere they interact on the platform.